JumpCloud launches its first PSA integration with

JumpCloud’s MSP community to gain efficiencies and simplify and streamline billing processes through API integration

LOUISVILLE, Colo., March 23, 2022 (GLOBE NEWSWIRE) — JumpCloud today announced the availability of its integration with ConnectWise Managethe industry-leading professional services automation (PSA) software solution that streamlines the entire operations of a managed service provider (MSP) with a single view to manage customers, help desk, billing, etc

MSPs can spend hours each month manually reconciling usage information between the many applications they offer their customers and their PSA. This process is time-consuming and error-prone, leading MSPs to often under-invoice their customers. JumpCloud’s ConnectWise Manage billing integration solves this common problem by allowing MSPs to easily and reliably reconcile their customers’ billing in an automated way. All an MSP needs to do is set up the integration and enable automatic synchronization of used licenses between the JumpCloud platform and the PSA. After that, whenever a change in license count occurs, JumpCloud will automatically reflect that change in ConnectWise Manage.

The ConnectWise Manage integration is part of JumpCloud’s broader investment in the 1,800 MSP partners that use the JumpCloud directory platform to secure customer identities and devices to enable identity and Access (IAM), Unified Endpoint Management (UEM), Mobile Device Management (MDM), Zero Trust Conditional Access, Single Sign-On Services (SSO), etc.

As small and medium-sized enterprises (SMBs) increasingly turn to MSPs to manage their IT infrastructure and management, securing enterprise resources without introducing onerous end-user requirements remains a critical concern. . JumpCloud provides a secure, highly cost-effective platform for MSPs to manage customers and connect identities, devices, and IT resources under one platform to streamline operations, freeing MSPs time to focus on their customers and grow their business.

“Helping our MSP partners is a top priority for JumpCloud,” said Katie Clouse, vice president of global MSP sales. “This integration will make it easier than ever for partners to manage JumpCloud across their entire customer base. We will continue to invest in and support our partners, both through enhancements to the JumpCloud platform and integrations with industry standard tools.

JumpCloud’s Directory Platform provides IT teams with an open directory platform for secure and seamless access from any device to any IT resource, anywhere. The company’s platform is already deployed in more than 150,000 global organizations, including 1,800 partners in 55 countries, and its commitment to ease of use for IT administrators and the employees they manage has driven rapid product growth, rapid expansion of hires, and rapid customer adoption. .


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  • the JumpCloud Communitya new IT community where IT professionals discuss best practices, career guidance, all things IT, industry topics, and JumpCloud products.
  • JumpCloud Loungea Slack channel where IT admins meet, ask questions, and share experiences and expertise.
  • JumpCloud Blogwhere IT admins can read technical articles, follow step-by-step how-to guides, evaluate feature and product comparisons, and learn essential tips and tricks.
  • JumpCloud Universitywhere administrators can enroll in free courses for all skill levels and earn official JumpCloud certification.
  • computer timea weekly community show open to everyone, which focuses on everything related to the life of the IT administrator.

About Jump Cloud
JumpCloud directory platform helps IT teams make (remote) work a reality® by centralizing the management of user identities and devices, enabling small and medium-sized businesses to adopt Zero Trust security models. JumpCloud® has a global user base of over 150,000 organizations, with over 5,000 paying customers, including Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance and Foursquare. JumpCloud has raised over $400 million from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike.

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