Connectivity and the cloud in the spotlight in 2022
In the midst of the ongoing pandemic, connectivity continues to be a hot topic for businesses and consumers. We are seeing that 5G is more widely adopted across many industries to improve communications, AI is becoming essential for the digital switchover, and businesses continue to focus on connecting the hybrid workforce. Looking forward to next year, here are some ways we’ll see that connectivity will continue to impact the business and consumer sectors.
5G experiences are getting more focused – with gaming as the differentiator (with more to follow)
As 5G continues to grow, we will see more and more service providers having unique ‘experience’ packages focused on capacity and latency beyond just 5G speed coverage for all offers. I think one of the most important areas that we will see in 2022 is gambling. According to our research, online gaming has increased dramatically over the past year, with 49% of respondents saying they play more than before the pandemic. 45% also spend at least $ 25 per month on services like PlayStation Plus, Xbox All Access, GamePass, Stadia, and Nintendo Online.
This opens up a new revenue opportunity, and we can see a service provider that claims to have the best latency experience due to 5G coverage, distributed cloud, and the use of cutting edge technology, team up. to game studios to optimize the experience. As areas like cloud gaming expand, we will see service providers play a much more critical role than ever before, delivering connectivity and quality of service through these partnerships and the enhanced capabilities provided by 5G technology.
The same approach will continue beyond gaming and into areas like robotics, telemedicine, the connected home – everywhere latency plays a role.
AI is advancing in leaps and bounds
Public cloud providers are becoming the leaders in AI because they provide many services that organizations cannot do on their own (skills, hardware, etc.). As the democratization of these AI programs reaches more developers and consumers, we will see areas like facial recognition, assistants like Siri and Alexa, and more integrated into more products than ever before.
Beyond that, we’ll also see robotic process automation (RPA) having its time, providing the automation of complex processes. If we can turn this software into robots, digital transformation becomes easier and anything repetitive can be built into the software. It will also make RPA a serious use case for call centers.
Edge, Kubernetes, and Secure Access have their time due to multicloud complexities
Public cloud has become the new normal, but many businesses still have their on-premises cloud structures requiring a hybrid environment. As we only have one cloud left, businesses will need to better focus on how to run their business across diverse environments without fail, while solving the problem of critical data not being hosted in one place. This will bring a few technologies to the fore in 2022.
Edge computing will become a big part of the game here when companies have small deployments of edge-specific cloud hardware in various locations across the country, distributing more data. Kubernetes will also be highlighted as a major enabler for this, as it provides the same architecture for all clouds.
As the distributed cloud is adopted and data no longer resides in one place, accessing and protecting that data requires different tools suitable for cloud computing and distributed clouds. The Secure Access Service Edge (SASE) will be critical in ensuring that the required security footprint and access management are aligned and integrated across all channels.
As more technologies are adopted to harness the power of 5G and AI, companies will continue to move forward with their overall digital strategies. It will be interesting to see how these new technologies create positive change for businesses, consumers and the overall way we connect to each other.