Acer suffers data breach in India, to notify affected customers: report
Taiwanese electronics giant Acer recently suffered a data breach in India after a cyberattack on its local after-sales service system, the company confirmed, according to reports.
An Acer Corporate Communications said the company recently detected an “isolated attack” on its local after-sales service system in India, according to a report by BipComputer.
“Upon detection, we immediately launched our security protocols and performed a full scan of our systems. We are informing all potentially affected customers in India,” the spokesperson said, quoted by the report.
The company further added that it had reported the incident to local law enforcement and the Indian Computer Emergency Response Team. This had no significant impact on its operations and business continuity, he added.
Acer did not provide further details on the identity of the attackers.
However, a threatening actor claimed responsibility for the attack. A hacker group called DESORDEN said on a popular hacker forum that they stole over 60 GB of files and databases from Acer’s servers.
The allegedly stolen data contains data including customer, corporate and financial data, as well as login information belonging to Acer retailers and distributors in India, according to the reports. The group also posted a video showing the stolen files and databases. This includes 10,000 customer records and stolen credentials for 3,000 Acer distributors and retailers in India, the report adds.
This is the second cybersecurity incident the company is facing this year.
Earlier this year, Acer was targeted by REvil, which had held the company for a ransom of $ 50 million, BipComputer reported.